PRIVACY POLICY

INTRODUCTION

Smile Designers is committed to protecting your privacy. This Privacy Policy describes how we collect, use and protect your personal data when you visit our website or use our services. Processing is conducted in accordance with the GDPR (2016/679) and applicable Greek legislation.

DATA WE COLLECT

Data you provide: full name, contact details (email, phone), appointment and medical history information, messages via contact forms, payment information (processed by secure third-party providers). Data collected automatically: IP address, device/browser technical data, cookies and browsing data, date, time and duration of visit.

PURPOSE & LEGAL BASIS

Service provision: appointment management and contract performance
Communication: responding to enquiries and sending appointment reminders
Legal obligations: maintaining medical records as required by law
Legitimate interests: improving website and services
Consent: sending newsletters or promotional content (where opted in)

DATA SHARING

We do not sell or rent your personal data. We may share it with IT and hosting providers, online payment platforms and authorities when required by law. Every third party is required to maintain an adequate level of data protection.

RETENTION PERIOD

We retain data for as long as necessary. Medical records are kept for at least 15 years in accordance with applicable law. Marketing data is deleted upon withdrawal of consent.

YOUR RIGHTS

Under the GDPR you have the right to access, rectification, erasure, restriction of processing, portability, objection and withdrawal of consent at any time. You may also lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

CONTACT Smile Designers | Email: info@smiledesigners.gr